What are cookies?
A cookie is a small file – it’s saved onto your computer or other device when you visit our website.
Cookies store small pieces of information. For example, – they will remember you’ve visited our site or performed a certain action.
Cookies also let us know which pages of our site you visited; they help us develop and market our products and services. They also help us track sales.Cookies work in two main ways:
- Persistent cookies – these stay valid, and will work until their expiry date (unless you delete them before they expire)
- Session cookies – these expire when you close your web browser
The information we collect
Most of the cookies we use record the pages of our site you visit and any interactive elements – such as forms or calculators – that you use.
We don’t collect any information that can identify you personally. For certain sales and marketing processes, we may verify sales by recording a policy or sale ID number and time.
How we use this information
We use cookie information to find out how our website is being used. We can learn which pages are being viewed and how many visitors are using the different sections of the site. This information helps us understand how useful the site is to our visitors, and how we can keep improving.
We use session cookies for some secure online customer services. These cookies let us make the login process easier and more secure. We might also use a session cookie to pre-populate your details on one of our online forms.